Frequently Asked Questions
1
Where should I park?
Ample free street parking is available on Haddon Ave. If you choose to park on E Linden Ave, please park on the side of the street closest to 1st Colonial Community Bank. Please do not park in the lots directly behind the studio.
3
Do I have to pre-register for class?
Though walk-ins are accepted, pre-registration is greatly appreciated. You can sign up for classes via our website, or through the Mindbody app.
4
What is your cancellation policy?
We understand life happens. Please review our cancellation policy carefully.
Cancellations are the sole responsibility of the client. Cancellations can be made the same way you reserved. We can not receive cancellations via email, text, voicemail, phone call, or social media. Any processing fees incurred as a result of student error will be charged to the student.
(Regularly Scheduled) Class Cancellations
Studio credit only. In order to ensure the pass goes back on your account, you must cancel at least 10 minutes before the start time of class. No-shows without a prior cancellation will result in a lost pass.
Workshop/Event Cancellations
Studio credit only. Cancellations within 48 hours of the start of the event result in a full credit. Cancellations within 24 hours of the start of the program result in a 50% credit. All refunds go back onto your studio account for use on a future purchase. We cannot issue refunds to credit cards for cancellations.
Membership Cancellations
Email info@ohmgrownyoga.com 14 days prior to your next billing date. Refunds will not be issued for cancellations inside of the 14 day window.
Trainings
Cancellations by participant at least 30 days before start date will result in a full refund, minus a $200 administrative fee. Cancellations made 15 to 30 days before start date: 50% refund. No refunds will be provided for cancellations less than 15 days before start date. No refunds will be offered for sold out trainings. If the training is canceled by the studio due to unforeseen and unavoidable circumstances, participants will receive a full refund or the option to transfer to a future session.
5
What if I show up late?
In order to serve all our students, classes begin on time. If you arrive late to the studio and the front door is locked you will not be able to participate in class that day.
6
Is your studio heated?
During our Vinyasa Flow classes the studio is heated - but it’s not hot yoga. We warm the room to about 80-85 degrees Fahrenheit to increase mobility and circulation. All other classes are set to a comfortable room temperature.
7
When should I arrive?
Please plan to enter the studio 5-10 minutes before the start of class so that you can find a spot, set up your things, and settle in. The door is locked once class begins for the safety of everyone and their belongings.
8
What should I bring?
A yoga mat, a water bottle, and an open mind.
9
Do you have props I can use?
We offer complementary mats and props (blocks, blankets, straps, and bolsters) for you to feel supported during your practice.
10
Where can I store my things?
You can leave whatever you don’t need for practice on the racks at the front of the studio, the studio doors are locked for the duration of practice. Please ensure that you silence your cell phone before class and leave it in the foyer during practice.